Customer service
General Provisions
These Terms of Service ("Terms") govern your use of our website, including purchasing motorcycles, ATVs (quad bikes), parts, and related services ("Products"). By using our website, you agree to comply with these Terms and all applicable laws. If you do not agree with these Terms, please do not use the website.
You agree to use the Site only in a lawful manner. You also agree not to engage in any activity that could compromise the Site’s security, disrupt access for other users, or otherwise harm the Site or its content.
You must not alter, delete, or otherwise modify any content, nor attempt to access content not intended for you, including removing copyright or proprietary notices. Additionally, you agree not to use the Site in any way that could infringe upon the rights of others.
Eligibility
You must be at least 18 years old to place an order on our website. By using our services, you confirm that you are legally capable of entering into binding contracts.
Product Information and Pricing
All product descriptions, specifications, and prices are subject to change without prior notice. Prices are may include or exclude VAT depending on your location.
Orders and Payment
Orders can be placed through the website using the online cart system. Full payment must be made before shipping or handover of the Product. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
Delivery
Delivery terms, costs, and estimated timeframes will be provided during checkout. Risk of loss passes to you upon delivery of the Product. If the Product requires registration or licensing (e.g., motorcycles), it is your responsibility to comply with all applicable laws and regulations.
Returns and Refunds
We comply with applicable consumer protection laws and other applicable laws and regulations depending on your location and the country of sale of the product.
Warranty and Liability
Products may include a manufacturer’s warranty, as specified in the product documentation. We are not liable for damages resulting from misuse, modification, or unauthorized repair. To the fullest extent permitted by law, our liability is limited to the purchase price of the product depending on your location and the country of sale of the product.
User Conduct
You agree not to: Violate any applicable laws or regulations; Post false or misleading information; Interfere with the website's functionality or security.
Intellectual Property
All content on the website, including images, logos, and product descriptions, is protected by copyright and trademark law. You may not reproduce or distribute any content without our permission.
Any unauthorized use of the Site or its contents may violate such laws.
Except as expressly provided in this Agreement, we does not grant any express or implied rights to you or any user under any patents, copyrights, trademarks, trade secrets or other intellectual property rights with respect to the Site or its content.
No portion of the Site or its content may be copied, reproduced, decompiled, disassembled, reverse engineered, or otherwise modified, published or transmitted in any form or by any means, without the prior written permission our Company.
Data Protection
We collect and process your personal data in accordance with our Privacy Policy . By using the website, you consent to such processing.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of the country where the company is legally registered – Sharmax Motors without regard to its conflict of law principles.
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International Users
- You are solely responsible for complying with the laws of your own jurisdiction.
- In some cases, local consumer protection laws in your country of residence may grant you additional rights that override these Terms — such rights will remain unaffected.
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EU Residents
If you are a resident of the European Union, you may also bring legal proceedings in the country in which you reside, in accordance with applicable EU consumer protection regulations (e.g., Regulation (EU) No 1215/2012).
Changes to Terms
We may revise these Terms at any time by posting the updated version on the website. Continued use of the site constitutes acceptance of the revised Terms
Contact Us
For questions or concerns, contact us at: