Service Center
Operating Principles
- The Sharmax Service Center operates in accordance with factory technical standards and safety regulations.
- All diagnostic and repair procedures are performed by certified technicians using approved tools and systems.
- All service entries are documented in our service management system system, and job cards are used to track the entire service process.
Diagnostics and Repair Rules
- All units undergo preliminary diagnostics to identify issues before any work begins.
- Diagnostic tools are used according to manufacturer specifications and are regularly calibrated.
- Repair decisions are made based on diagnostic reports, visual inspection, and manufacturer guidelines.
- No unauthorized modifications or parts substitutions are allowed during warranty service.
- All parts used must be genuine Sharmax parts unless otherwise approved for non-warranty repairs.
Workshop Rules
- Only authorized personnel are allowed inside the repair zones.
- Each motorcycle is inspected before service begins and photographed to document its condition.
- Cleanliness, safety, and order must be maintained at all times in the work area.
- Time tracking is mandatory for each repair job; technicians must report work progress in Odoo.
- Diagnostic results and recommended repairs must be approved by the Service Advisor before proceeding.
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